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Hi we presented my grievance at the start of July 2020. Then I forwarded the problem into the ombudsman that is financial

Hi we presented my grievance at the start of July 2020. Then I forwarded the problem into the ombudsman that is financial

from the beginning of September (this hasn’t been acquired yet). We had 23 loans between 2007 and 2010, spending simply over £8000 interest. Every loan we refinanced at half the total amount. At points we had 2/3loans at some point. During this period I became a stay in the home moms and dad child that is receiving credits and kid advantage. This week we received a last a reaction to say that most loans had been affordable when I had money of £450 each week by having a disposable Of £325. This might be untrue and I also submitted evidence of earnings to demonstrate that we really had money of £95 per week, increasing to £200 in 2010/11. I asked for proof the earnings that they had utilized however they are refusing to provide it. I asked for some other person to check out my claim but I happened to be told that the forms had been signed by me consequently would not have a claim.

Can I insist that my claim is looked over by another handler?

Sara (Financial Obligation Camel) says

Simply send this towards the Ombudsman now. I do believe you may be simply wasting your power and time hoping http://installmentloanstexas.net to get them to consider it once more.

Many thanks for the answer. We delivered it into the ombudsman at the beginning of September but We have actuallyn’t heard any such thing from their store, I’m perhaps not yes the length of time it will require to know straight back.

Julie Berry claims

For just what it is worthwhile took the ombudsman four months for anyone to select up my situation, plus it’s simply completing now, getting my cheque in the next 2 weeks in order that can provide an notion of the type of time scale at present, or timescale for me at the least anyhow.

Brilliant, many thanks

Finally some news that is good Morses have agreed with FOS and my cheque should always be beside me within 30 days. Just require Provident to out get their fingers now as my due date passed weeks hence. Many thanks to everybody on right right right here for the insight. Best of luck along with your claims, it is well well well worth the wait that is long.

Hi, the length of time would be the fos using to choose situations up at this time? I’ve situation with morses and loans in the home, both have actually guide figures but simply wondered exactly what time scales you will find? Thanks

Hi all. Approaching the due date of 2 months this for the 8 weeks from complaint start with Provident friday.

we received a duplicate of all of the my loans on October 9th and on the final little while have attempted to contact both Neil and my assigned handler April with no reaction. We have needed an upgrade and once more absolutely absolutely nothing. In the phone they reported they truly are working by way of a backlog of complaints in date purchase (this for me claims every grievance is dealing with FOS phase and costing them ВЈ550 every time perhaps not just a business that is great to manage complaints) Has anybody had the oppertunity to obtain such a thing done in the 8 weeks? I will be a good guy and desired to cope with Provident straight and ready to take a fair offer it just seems impossible to give them the chance I feel is fair and just from them but.

Sara (Financial Obligation Camel) says

Anecdotally they will have HUGE volumes of complaints and also haven’t staffed up to manage them. We suggest you send to FOS at 8 days as provident tend to be making really poor offers, so better to grab yourself within the FOS queue.

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